FAQs
Need Help?
How long does it take to process my order?
Since I'm the only one crafting each product with love and care at home, please allow 2 to 5 business days for your order to be prepared and shipped.
How long does shipping take?
Shipping Times
The following delivery times are estimates and may vary based on your location and postal service:
- United States: 5–8 days
Please note that these timelines are estimates, as the exact delivery time depends on your local mail service. You will receive a shipping confirmation once your order is prepared for dispatch. Orders are handed off to the postal service within a day of processing.
Once your package is with the postal service, we no longer have the ability to track it.
Do you ship internationally?
Currently, I don’t offer international shipping, but it will be available soon!
Are you available for commissions or freelance projects?
Absolutely! I’m always excited to dive into new and fun projects. Feel free to reach out—I’d love to hear from you! You can contact me using the chat box below or email me directly at catharsis.of.ladykatie@gmail.com. Looking forward to connecting and collaborating!
POLICIES
Shipping
Processing Time:
Orders typically ship within 2–5 business days after purchase.
Estimated Delivery:
- United States: 5–8 days via USPS
- International Shipping: Coming soon
Returns & Exchanges
All sales are final, and returns or exchanges are not accepted. For any issues with your order, please email catharsis.of.ladykatie@gmail.com. Cancellations are only accepted within 24 hours of purchase and cannot be made once your order has shipped.
By purchasing from this shop, you acknowledge and agree to these terms.
Thank you!